On the new website all this will be offered in a much easier and clearer way.
The website we have currently was not really made with this kind of function in mind (at first) so we are using a system which is clear to us staff but will indeed be very confusing to "normal members". Specially cause some fields to fill with info you can not even see.
I will add you to my testers list, so once we are ready you will recieve a message. Thank you!